Effective Date: January 1, 2024  |  Last Updated: January 1, 2024

TheHackitect Solutions Limited ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information in several ways:

• Personal Information: Name, email address, phone number, company name, and billing information when you contact us, register for services, or create an account.
• Usage Data: Browser type, IP address, device information, pages visited, time spent on pages, and referring URLs.
• Cookies & Tracking: We use essential cookies and optional analytics cookies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.
• Communications: Records of correspondence when you contact us via email, phone, or our website contact forms.

2. How We Use Your Information

• To provide, maintain, and improve our services
• To communicate with you about projects, updates, and support
• To process transactions and send related information
• To send marketing communications (with your consent)
• To comply with legal obligations and resolve disputes
• To protect our rights, privacy, safety, and property

3. Data Sharing & Third Parties

We do not sell your personal information. We may share data with:

• Service providers who assist in operating our business (hosting, analytics, payment processing)
• Legal authorities when required by law
• Business partners with your explicit consent

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest, regular security audits, access controls, and secure coding practices to protect your personal information.

5. Your Rights

You have the right to access, correct, delete, or export your personal data. Contact us at privacy@thehackitectsolutions.com to exercise these rights.

6. Data Retention

We retain personal data for as long as necessary to provide our services and comply with legal obligations. Inactive account data is automatically purged after 24 months.

7. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via email or website notice.

Contact

For privacy-related inquiries: privacy@thehackitectsolutions.com